Dimming Add-On (Customize Product)
Coverage that ages—with the piece.
A standard 1-year manufacturer warranty is included with every fixture. Extend to 2, 3, or 5 years of total protection at checkout — and the piece is covered well beyond the install.
- Manufacturing defects — faults in materials or workmanship
- Electrical issues — electrical component failures under normal use
- Finish defects — premature flaking, pitting or discoloration
- Not covered — accidental or physical damage, moisture and corrosion, normal wear and tear, and light bulbs
Every plan covers the same — defects, electrical and finish. Longer plans simply cover for longer. Add-on price scales with order quantity · select your plan in the buy box
- Email our support team at hey@navadecor.co with your claim.
- Provide your order number and a short description of the issue, with photos if helpful.
- Receive a decision within 48 hours. If your claim is approved, we ship a replacement at no cost to you.
Every order is eligible for customization. Frequently requested:
- Adjusted hanging or suspension length
- Custom material finish or paint color
- Modified light emission color or temperature
- Dimmer integration
- Scaled dimensions — larger or smaller
- Complete fixture redesign to your specifications
Complimentary worldwide shipping to 120+ countries. Delivery within 21 business days from your order date.
Need it sooner? Add Priority Processing at checkout to fast-track manufacturing — approximately 10–20 business days to delivery.
14 days from receipt to initiate a return. A 20% restocking fee applies to returns or exchanges not due to defect or damage. To start a return, email hey@navadecor.co.
A standard 1-year manufacturer warranty is included. Extend to 2, 3, or 5 years total coverage at checkout.
- Manufacturing defects — faults in materials or workmanship
- Electrical issues — electrical component failures under normal use
- Finish defects — premature flaking, pitting or discoloration
- Not covered — accidental or physical damage, moisture and corrosion, normal wear and tear, and light bulbs
- Contact our support team via email.
- Provide your order details and a description of the issue.
- Receive a decision within 48 hours. If approved, we ship a replacement at no cost to you.
Professional installation services are arranged separately for the Dimming Add-On enhancement. We strongly advise engaging a certified electrician for optimal safety and performance. Please connect with our design consultants via live chat to confirm your fixture's dimmer compatibility prior to ordering.
Certainly! The Dimming Add-On enhancement is engineered for flawless integration with contemporary electrical infrastructure. However, to guarantee optimal compatibility with your particular fixtures, we suggest connecting with our expert consultants through email. They'll verify your product's dimmer conversion capability, ensuring perfect performance for your sophisticated interior environment.
To verify whether your fixture qualifies for dimmer enhancement through our Dimming Add-On service, we suggest consulting directly with our expert design consultants via email. Our specialists will evaluate your specific product's compatibility with dimmer functionality, ensuring you proceed with complete confidence before finalizing your purchase.
The Dimming Add-On Other enhancement enables you to upgrade your selected fixture with sophisticated dimming capabilities, delivering precise illumination control to complement various atmospheres and occasions. Essential verification with our design consultants ensures your specific fixture qualifies for dimmer conversion before order placement. This premium customization guarantees your lighting solutions align perfectly with your aesthetic vision, providing exceptional functionality and versatile performance. As lighting design specialists, we prioritize compatibility confirmation to ensure seamless dimmer operation with your existing configuration, delivering an elevated illumination experience.
Certainly! While physical samples of the Dimming Add-On aren't available for viewing, our expert design consultants provide comprehensive guidance and address all inquiries through email. They'll walk you through the enhancement process and confirm your product's dimmer compatibility before purchase completion. Connect with our specialists for thorough understanding of how this upgrade will transform your fixture.
Our exchange policy permits returns or exchanges within 30 days of delivery. Customers arrange return shipping and cover associated costs unless products are defective or warranty-covered. Custom modifications are final sale. Damage during return shipping voids the return request. For defects and concerns, initiate returns within 30 days unless extended warranty applies. Refund processing takes 3-10 business days post-approval, with non-defective returns subject to restocking fees up to 20%. Previously opened items cannot be returned or exchanged.
For fixture maintenance, ensure secure packaging during returns, ideally using original materials. For damage claims, process returns within 30 days or utilize extended warranty coverage when applicable. Consider adding $9.95 shipping protection during checkout for additional security. For comprehensive support, contact Nava Decor via hey@navadecor.co.
Comprehensive warranty options include standard and extended protection plans. Standard coverage addresses manufacturing defects within 30 days, while extended warranties provide 12, 36, or 60-month coverage, featuring accidental damage protection, manufacturing defect coverage, and component replacement services.
Design professionals, this one's for you.
Access trade pricing, priority sourcing, and a dedicated account manager. Built for interior designers, architects, and developers procuring at scale.
