3-Year Extended Warranty - Tier 2
Coverage that ages—with the piece.
A standard 1-year manufacturer warranty is included with every fixture. Extend to 2, 3, or 5 years of total protection at checkout — and the piece is covered well beyond the install.
- Manufacturing defects — faults in materials or workmanship
- Electrical issues — electrical component failures under normal use
- Finish defects — premature flaking, pitting or discoloration
- Not covered — accidental or physical damage, moisture and corrosion, normal wear and tear, and light bulbs
Every plan covers the same — defects, electrical and finish. Longer plans simply cover for longer. Add-on price scales with order quantity · select your plan in the buy box
- Email our support team at hey@navadecor.co with your claim.
- Provide your order number and a short description of the issue, with photos if helpful.
- Receive a decision within 48 hours. If your claim is approved, we ship a replacement at no cost to you.
Every order is eligible for customization. Frequently requested:
- Adjusted hanging or suspension length
- Custom material finish or paint color
- Modified light emission color or temperature
- Dimmer integration
- Scaled dimensions — larger or smaller
- Complete fixture redesign to your specifications
Complimentary worldwide shipping to 120+ countries. Delivery within 21 business days from your order date.
Need it sooner? Add Priority Processing at checkout to fast-track manufacturing — approximately 10–20 business days to delivery.
14 days from receipt to initiate a return. A 20% restocking fee applies to returns or exchanges not due to defect or damage. To start a return, email hey@navadecor.co.
A standard 1-year manufacturer warranty is included. Extend to 2, 3, or 5 years total coverage at checkout.
- Manufacturing defects — faults in materials or workmanship
- Electrical issues — electrical component failures under normal use
- Finish defects — premature flaking, pitting or discoloration
- Not covered — accidental or physical damage, moisture and corrosion, normal wear and tear, and light bulbs
- Contact our support team via email.
- Provide your order details and a description of the issue.
- Receive a decision within 48 hours. If approved, we ship a replacement at no cost to you.
Design professionals, this one's for you.
Access trade pricing, priority sourcing, and a dedicated account manager. Built for interior designers, architects, and developers procuring at scale.
